Bandwidth Overages for VPS Clients

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Unless your account has been pre-approved for going over your monthly allocated bandwidth usage, your VPS will be suspended upon reaching your monthly allocated limit. Suspended VPS accounts will automatically be unsuspended at the start of the next billing cycle or upon purchasing additional bandwidth at the postpaid rate, whichever is sooner.

If you anticipate needing additional bandwidth, we recommend adding bandwidth to your account before the due date of your invoice. Services that request additional bandwidth after the due date will be charged at the postpaid rate. Our special prepaid rate is available only to clients before the due date of their invoice for the services affected.

Our current rates for additional bandwidth are as follows:

Prepaid Bandwidth (Purchased before due date for next month's services) - $20 per 1,000 GB

Postpaid Bandwidth (Purchased on or after the due date of your current month's invoice) - $40 per 1,000 GB

Clients that reach their monthly bandwidth quota will be alerted once at the 90% usage level and once again when services have been suspended due to reaching the full limit. Under no circumstances will accounts be unsuspended before either the renewal date, at which your bandwidth quota resets or before you purchase additional bandwidth at the postpaid rate. Clients are forbidden from ordering additional VPS services while they have a VPS suspended that used their monthly bandwidth allocation.

Please contact the billing department if you would like to purchase additional bandwidth for your VPS.

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