Updating Account Information

To help combat fraud, Mean Servers has disabled the following fields in your client area:

  • First Name
  • Last Name
  • Company Name
  • Address 1
  • Address 2
  • City
  • State/Region
  • Postcode
  • Country
  • Phone Number

To update any of these disabled fields, please open a ticket in our Billing Department with the new updated information. It is extremely important to keep this information updated to prevent your payments from failing. We require the information on your payment method to match what you have on file with Mean Servers, failing to do so will cause payments to be declined and balances unpaid. If this information has changed, please contact us right away and we will happily update it for you.

These fields are disabled because they aren't changed that often and those attempting to pay with a stolen credit card or PayPal account may attempt multiple addresses and payment methods before the transaction is successful. By disabling these fields, it makes it more difficult for the criminal to be successful, preventing the theft of services and helping keep our prices lower since we do not need to offset much fraud.

We apologize for any inconvenience this may cause.
  • 146 Benutzer fanden dies hilfreich
War diese Antwort hilfreich?

Verwandte Artikel

How do I downgrade/upgrade my VPS plan?

If you would like to upgrade or downgrade your service, please follow this procedure: Login to...

How to remove your IP address from cPanel firewall

If you can no longer access your website or the cPanel control panel and our status page shows...

MeanPing API Alerts Usage

MeanPing, our website monitoring tool, allows you to build custom web applications by connecting...

Support Requests for Unmanaged Plans

In order to keep our prices low, Mean Servers has adopted the following policy that is in force...

rDNS Requests

Mean Servers supports automated IPv4 and IPv6 rDNS requests for virtual private server customers...